The only way to delete your AOL screen name if you live in the US is to completely cancel your free or paid AOL account (information for AOL UK users is here). The easiest way to do that is to use AOL’s online cancel form.
The form was designed to convert paying AOL subscribers to free-of-charge accounts, but it can also be used to completely rid yourself of your AOL screen name.
It’s as simple as filling out your name, address, alternate email, phone number, then checking the box next to where it says, If you do not want your account to be converted to free, or if you want to cancel your free account, check here (screen cap).
To keep you from having to click through to my all-purpose post on using the online cancel form to completely cancel your AOL account, here it is:
Paid and free AOL users, just follow these steps…
- Click this link or copy and paste this URL into your browser’s address bar:
If you’re already signed in to AOL, skip to step 3.
- Sign in with the AOL screen name that you want to either convert to a free account or completely cancel (screen cap). On the next page, answer your Security Question (screen cap).
- Fill out the cancel form (screen cap). If you want to completely cancel your free or paid AOL account (in other words, you do not want to keep using AOL for free) place a check in the box near the bottom of the form where it says: If you do not want your account to be converted to free, or if you want to cancel your free account, check here (screen cap).
- Click Submit.
Deleting AIM Screen Names
Mike at Bumped Tek has some excellent how-tos for AOL and AIM users. Among them is how to delete your AIM screen name. The upshot is, it can’t be done, but there are a few ways around that:
- You can delete your AIM name from the AIM client, just to keep yourself from signing into AIM by accident, then wait up to six weeks for AOL to de-activate your AIM name from the system.
- The other method was discovered in a comment to Mike’s post a few months ago: if you live in the UK, you can write to this email address: CancelWSAUK@aol.com, and your AOL or AIM name should be de-activated within a few days (more info here), but this is not known to work for AOL US users, who will just get an email back saying that they must contact AOL in the US.
Question: Can I contact AOL in the US to delete my AIM screen name?
Answer: No. An AIM name cannot be deleted except by the methods listed above.
Get TOSed (rhymes with “Get Lost”)?
Mike also mentions getting yourself TOSed to get your AIM name automatically suspended. While neither of us approve of TOSing yourself, it’s only fair to put it out there with the other methods, since your options really are quite limited.
To read Mike’s post on it, visit this page and scroll down to the Fake “Cancelling” your Aim Screen Name heading for full details.
Question: If I completely cancel my AOL account, will that automatically de-activate my AIM screen name?
Answer: It depends. If you sign into AIM with an AOL screen name tied to the primary AOL account you wish to cancel, then yes, completely canceling your AOL account will de-activate that screen name. If you have a separate AIM name not tied to your AOL account, though, canceling your AOL account will not de-activate it.
Remind me: What’s the difference between “canceling” and “completely” canceling AOL?
There are two ways to cancel your AOL account: “cancel and convert it to a free account” and “completely cancel it”. If you “cancel and convert it to a free account”, you can keep your existing AOL account, your AOL software, AOL screen name, your AOL email and email addresses for free. If you “completely cancel” AOL, you will lose all of the above. If you want to delete your AOL screen name, you must “completely cancel” your AOL account.