How to Delete Your AOL Or AIM Screen Name

How to delete your AOL or AIM screen name

The only way to delete your AOL screen name if you live in the US is to completely cancel your free or paid AOL account (information for AOL UK users is here). The easiest way to do that is to use AOL’s online cancel form.

The form was designed to convert paying AOL subscribers to free-of-charge accounts, but it can also be used to completely rid yourself of your AOL screen name.

It’s as simple as filling out your name, address, alternate email, phone number, then checking the box next to where it says, If you do not want your account to be converted to free, or if you want to cancel your free account, check here (screen cap).

To keep you from having to click through to my all-purpose post on using the online cancel form to completely cancel your AOL account, here it is:

Paid and free AOL users, just follow these steps…

  1. Click this link or copy and paste this URL into your browser’s address bar:
    https://bill.aol.com/SPortal/jsp/notify_fdm.jsp.

    If you’re already signed in to AOL, skip to step 3.
  2. Sign in with the AOL screen name that you want to either convert to a free account or completely cancel (screen cap). On the next page, answer your Security Question (screen cap).
  3. Fill out the cancel form (screen cap). If you want to completely cancel your free or paid AOL account (in other words, you do not want to keep using AOL for free) place a check in the box near the bottom of the form where it says: If you do not want your account to be converted to free, or if you want to cancel your free account, check here (screen cap).
  4. Click Submit.

Deleting AIM Screen Names

Mike at Bumped Tek has some excellent how-tos for AOL and AIM users. Among them is how to delete your AIM screen name. The upshot is, it can’t be done, but there are a few ways around that:

  1. You can delete your AIM name from the AIM client, just to keep yourself from signing into AIM by accident, then wait up to six weeks for AOL to de-activate your AIM name from the system.
  2. The other method was discovered in a comment to Mike’s post a few months ago: if you live in the UK, you can write to this email address: CancelWSAUK@aol.com, and your AOL or AIM name should be de-activated within a few days (more info here), but this is not known to work for AOL US users, who will just get an email back saying that they must contact AOL in the US.

Question: Can I contact AOL in the US to delete my AIM screen name?

Answer: No. An AIM name cannot be deleted except by the methods listed above.

Get TOSed (rhymes with “Get Lost”)?

Mike also mentions getting yourself TOSed to get your AIM name automatically suspended. While neither of us approve of TOSing yourself, it’s only fair to put it out there with the other methods, since your options really are quite limited.

To read Mike’s post on it, visit this page and scroll down to the Fake “Cancelling” your Aim Screen Name heading for full details.

Question: If I completely cancel my AOL account, will that automatically de-activate my AIM screen name?

Answer: It depends. If you sign into AIM with your AOL screen name, then yes, completely canceling your AOL account will prevent you from signing into AIM with it. If you have a separate AIM name not tied to your AOL account, though, canceling your AOL account will not de-activate it.

Remind me: What’s the difference between “canceling” and “completely” canceling AOL?

There are two ways to cancel your AOL account: “cancel it” and “completely cancel it”. If you “cancel it”, you can keep your existing AOL account, your AOL software, AOL screen name, your AOL email and email addresses for free. If you “completely cancel” AOL, you will lose all of the above. If you want to delete your AOL screen name, you must “completely cancel” AOL.

11 thoughts on “How to Delete Your AOL Or AIM Screen Name

  1. Pingback: How to Quit AOL (Main FAQ) « Anti-AOL -An InTooLate Production

  2. Pingback: AOL Customer Service Phone Numbers and Contact Info – Updated 3-03-2010. « Anti-AOL -An InTooLate Production

  3. I don’t have an account with Aol (anymore) needs to delete from system. Yahoo will closed me down, if not change…Thank you

    Marcelina Gonzales

  4. A friend who uses AOL has had her addres stolen by marketers. People in her address book get emails from her that are actually from some marketing bad people. She wants to “kill” her aol address so that it is not valid for anyone to use. One problem is that every email that goes out goes to several people and so her address book is being exposed to others. She is already planning to get a different email altogether. Is it possible to make the aol address unusable?

  5. I have had an AIM screen name for about ten years and cannot remember the AOL account that it’s associated with. Is there a way to turn that AIM screen name into an AOL account? If there is, what’s the process to do this?

    • I have had an AIM screen name for about ten years and cannot remember the AOL account that it’s associated with.

      If the name was tied to an AOL account, it was not a true AIM name, but an AOL account or sub-account name that you used on AIM. All AOL screennames (including the screennames of the seven free accounts you can attach to each primary AOL account you own) function as AIM names, as well.

      If my guess is right, the AIM name you’re using is already part of a fully functional AOL account. So sign into AOL.com with it and the associated password and you should be able to check your AOL email, upgrade your AOL account (can’t imagine why you’d want to, but to each their own) and perform all other related tasks from there.

      (Interestingly, I’ve also just learned you can link your AOL account to your AIM name if you sign into AIM and follow the instructions here: https://settings.aim.com/en-us/linked-add – you must know your AOL username and password.)

      Another interesting sidenote for me or anyone else anyone reading this: there’s only one major difference between an AIM name and an AOL screen name, and that’s money. AIM names are always available for free and are not upgradeable by paying AOL more for them (though on occasion AOL does offer premium AIM services, those are not tied to paying for an AIM account; you simply pay a monthly fee for any related service and/or extra doodad).

      The feature set you get is the same one everyone gets on AIM: the ability to IM using AIM or other chat clients, a free, fully functional email account, the ability to sign into AOL to leave comments on AOL-branded/owned sites and/or chat on their message boards, and that’s more or less it.

      AOL names have also been available for free since Aug. of 2006, and like their AIM brethren, also allow you to chat on AIM and other IM clients, come with a free email account, and let you sign in to leave comments on AOL-branded/owned sites and boards. But unlike their AIM brethren, they can be upgraded in a variety of ways by paying AOL through monthly plans that range in price from cheap to, “Wow, that’s way too much money to pay for this pile of crap”.

      Is there a way to turn that AIM screen name into an AOL account?

      There was waaaaay back in 2006. You can still try it, if need be, by following the instructions here:

      http://blog.guyontheair.com/2006_08_01_archive.html

      But I make no guarantees that the author’s method will work. :)

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