How to Cancel Your Free or Paid AOL Account With AOL’s Online Cancel Form – Updated 1-18-2016

Updated 1-18-2016.

AOL UK users must visit this page and follow the instructions – ETA, 1-18-2016: you must hit “Escape” on your keyboard as soon as this page loads or it will 301 redirect to, which gives no specifics. AOL has removed their cancel form for the United Kingdom sometime within the last few years. If you’re an AOL user in the US, you can still use the US cancel form linked to below.

Everything AOL offers (except dial-up and “Premium Services” in the US, and broadband service in the UK) is free as of August, 2006. That means you can cancel your AOL account, convert it to a free account, keep your AOL screen names and AOL email addresses, sign into, read and write email – all for free.

Ready? Check your account to make sure you cancel AOL at least 2-3 days before your next billing cycle. That way you won’t be billed for another month of service, since online cancellations can take up to 48-72 hours to process.

Whether you want to cancel your paid or unpaid AOL membership, you’re on the right page! Just follow these easy steps…

  1. Click this link or copy and paste this URL into your browser’s address bar: – ETA, 1-18-2016: you must sign into AOL to complete this form.
  2. Sign in with the AOL screen name you want to convert to a free account or completely cancel (screen cap). On the next page, answer your Security Question (screen cap).
  3. Fill out the cancel form (screen cap) you see now. If you want to completely cancel (in other words, you do not want use AOL for free!) place a check in the box near the bottom where it says: If you do not want your account to be converted to free, or if you want to cancel your free account, check here (screen cap).
  4. Click Submit.

Once you’ve submitted the form, you might want to call AOL to check your cancellation status.

Your cancellation can take up to 48-72 hours to process but your screen name will remain active for up to six months after you “delete” it (AOL never explains how one “deletes” it).

Caveat: AIM and AOL Affinity users cannot cancel their accounts with the online form. To cancel your AIM account, see this article (it’s basically hopeless). To cancel your AOL Affinity Account, your best bet may be to call or write AOL: see AOL Contact Info.

For other questions on how to cancel AOL, please see How to Cancel AOL.

22 thoughts on “How to Cancel Your Free or Paid AOL Account With AOL’s Online Cancel Form – Updated 1-18-2016

  1. cancelling free account
    Your link is as useless as aol’s. THERE IS NO WAY to get this form! I have searched and searched and searched! I am so frustrated! You just take me to aol’s page, which does not provide the form! HOW CAN WE FIND THE FORM?


  2. Re: cancelling free account- thank you God for the complainers!
    I guess I have to thank you for complaining, since I just found a shortcut that takes more than a few steps off. I don’t know if AOL always provided a shortcut or only started doing so since I wrote this article, but I just plugged the cancel link into a different browser and all I had to do from there was sign in, answer my security question, and I was brought right to the form.
    So do this instead:
    Click this link:
    Sign in, and answer your security question.
    Fill out the form, hit “Submit”, you’re done.


  3. Re: AOL’s agenda
    To sell ads against their own content Demand Media-style. To trade AOL shares publicly via their recent IPO. I had AOL pegged as a short from Day One but it did not fall as much as I expected it would after debut – just a few dollars. Since then it’s flattened, so now it’s like watching someone in a coma – day after day, almost nothing changes – oh wait, look, he blinked! That means he can see you. *shouts* Oh alright, maybe not. We’ll see what we’ll see, I guess. 🙂


  4. There is no listing for the District of Columbia on this form – I wrote DC but they still insisted that the state part be filled out- I checked Washington which is definitely NOT my state but I couldn’t figure out what else to do- I will see in 72 hours if that worked!


  5. You’re right – there isn’t!
    It’s the damnedest thing. There’s not even a listing for the District of Columbia. I’ll try to let someone know. Thanks and good luck. 🙂


  6. Pingback: No more mirror of AOL’s “Cancel My Account” page. « Anti-AOL -An InTooLate Production

  7. Pingback: How to Cancel AOL « Anti-AOL -An InTooLate Production

  8. Pingback: How to Quit AOL (Main FAQ) « Anti-AOL -An InTooLate Production

  9. Pingback: A reader cancels AOL – but as usual, it’s not as easy as it sounds. « Anti-AOL -An InTooLate Production

  10. Pingback: AOL Customer Service Phone Numbers and Contact Info – Updated 3-03-2010. « Anti-AOL -An InTooLate Production

  11. Pingback: Sharp-eyed Reader Catches Big Mistake on AOL’s Online Cancel Form « Anti-AOL -An InTooLate Production

  12. Pingback: How to Delete Your AOL Or AIM Screen Name « Anti-AOL -An InTooLate Production

  13. Pingback: AOL Has Every Reason to Cancel Your Free Account « Anti-AOL -An InTooLate Production

  14. Pingback: 8 Myths About AOL « Anti-AOL -An InTooLate Production

  15. I would like to cancel aol account ( because I got many scammers in my aol so I got other screen name so can u remove choclab24 pls


  16. Pingback: People. For the last time, I DO NOT work for AOL. « Anti-AOL

  17. Pingback: Anti-AOL | [FAQ] Why is AOL unsafe? How can I make it safer?

  18. Pingback: I’ll keep the change, thanks. | Anti-AOL

Leave a Reply

Fill in your details below or click an icon to log in: Logo

You are commenting using your account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s