AOL’s got a way to go to get off MY list.

AOL: a way to go

08-30-2006: AOL’s free 9.0 software fell into the bad graces of, according to this report, which lists every complaint I had with it. Will these issues stop new users, even at the newbie level, from using it? Yes, if they have any sense at all. It stopped me. I have more planned on this topic soon.

Free domain names? Think again.

08-08-2006: Starting in September AOL is giving out free domain names with free storage space and up to 100 email addresses compatible with Outlook Express and other clients. The only catch is you won’t own the domain name; it’s AOL’s forever. I’ll update as details become clearer.

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Special offer: Join AOL now and lose your privacy! It’s FREE!

AOL's barn door is unlocked

Last edited/updated 11-02-2006.

AOL has sucked since they started.

From censoring in chat rooms to charging too much for dial-up to forcing spyware and virus downloads when members install their bloated software, which wrecks smaller systems like my own, to letting legitimate email hit spam filters, to refusing to let customers cancel, to treating call reps like canned goods in drab, overstuffed pantries (called pods), then tossing them out for not being clever enough or just to reduce costs, to firing John over Vinnie Ferrari rather than retraining him, to their latest crime against humanity — the release of 650,000 user search queries to the public — AOL proves time and again they never value the heart of their business: the people who pay for and maintain it.

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