Call AOL – AOL Customer Service Phone Numbers, Online LInks and Contact Info – Updated 1-18-2016

Call AOL – AOL Phone Numbers, Online Links & Contact Info for US, UK & International Callers

AOL phone numbers and contact info.

Updated 1-18-2016.

Every few years I take an entire day out of my life to dial all of the AOL phone numbers you see on this list. AOL constantly shuffles phone numbers around and often disconnects or reroutes them, so this sort of “in-the-field” work is sadly very necessary. As of 1-18-2016, all of the phone numbers and website links you see here should work as advertised.

If any US or non-US AOL phone numbers no longer work or if dedicated phone lines for certain departments suddenly reroute to general numbers, or if you find more phone numbers and addresses for AOL that are not listed here, please let me know.

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How to File a Complaint Against AOL – Updated 10-10-2014

How to file a complaint against AOL

Updated 10-10-14.

Almost any complaint against AOL can be resolved if you keep good records and are persistent enough. Stay on top of it. Keep calling AOL and telling them you are writing honest online reviews about them until you know the issue is resolved. Important: Keep a paper trail with notes about what was said during phone calls, hang onto cancellation confirmation letters and/or bills received after you cancel and, if possible and legally permissible in your state, tape calls to AOL. If you can’t legally tape your calls or simply don’t feel comfortable doing so your next best bet may be to live-blog or quickly recap and post your conversations with AOL to your Twitter and/or Facebook page.

If, after taking all of those steps, your issue is still not resolved, your next step should be to file complaints with the BBB, your State Attorney General’s Office, and the FTC.

Your paper trail should include:

  • Time and date of your calls to AOL.
  • Master Account AOL screen names you’re canceling.
  • Names, email addresses, clock numbers and/or shift numbers of AOL reps and supervisors you spoke to and brief notes about what was said.
  • Your cancellation confirmation number. If you don’t have one but you did try to cancel you can still file a complaint.
  • Any reason AOL reps and/or supervisors gave you for refusing to cancel your account.

You should also have on hand:

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