After writing about AOL’s “Back to Classic” link malfunctioning, I shot a complaint off to AOL saying that if they want users to see the Classic AOL look, then they shouldn’t provide a “Back to Classic” link that doesn’t work.
As a mostly unwilling beta tester, I submit feedback to AOL fairly often, but I never get a response (I often curse out whatever product I’m “discussing” before I’m done – I guess that scares them?) but this time AOL’s data-mining software must have bounced me to a human support person or something fairly humanoid (perhaps a reply bot?).
According to AOL, there are four ways to restore the Classic look (but as I said in my last article, if you delete your cookies after applying these changes, you will have to restore the Classic look all over again). After I read AOL’s reply, I saw that the broken “Back to Classic” link on AOL.com has also been fixed.