Haven’t had time to delve too deeply into this but throughout December I continued to receive tips that AOL is canceling any free AOL account created “overseas”. Here’s the most recent tip (end of December-ish):
My (free webmail) AOL account has been cancelled. I don’t know why, there was no warning or explanation. I have lodged queries with Yedda.com and see that several other people (who all appear to be in Australia) have the same problem. No response has been received at Yedda.com.
Their message (below) is not very helpful. The phrases “at this time” and “Try Again” seem to imply hope that the account will be restored at some “time”.
AOL have not given any information about what’s going on here nor have they let us know HOW to restore our accounts. Even if I could login to get my address book details I would be happy.
Their HELP and Troubleshooting areas do not address this problem at all, you just end up going around in never-ending circles. We even managed to get to speak to a person at AOL (after using one of the phone numbers shown on your site) – but they didn’t seem to be aware of the issue!
Account Cancelled (Non-US)
We are sorry. You will not be able to access this service at this time. Your screen name is associated with a cancelled account and a mailbox can not be created for you at this time.
Help and Troubleshooting | Help Pages | AOL.com
The Technical Stuff:
Error Code: C0FE022B
Report ID: 30223-webmail-20081216-090600
I was disinclined to believe Frank’s tip after I read it, but by checking my email and anonymous tipline, following the matter on sites like veryrecent.com, and checking forums on other websites I’ve gathered enough anecdotal evidence to believe free overseas email accounts were canceled left and right without warning or notice throughout December (but the majority of canceled accounts seem, for some reason, to be concentrated in Australia). I’m not sure what’s going on, or why AOL made no announcement to the media or on their own websites. Anyone want to fill us in? Especially anyone at AOL (AOLers, you can always comment anonymously)? Please bring us up to speed here.