Rondy is History

This is Anti-AOL, so I’ll be brutally honest: AOLers aren’t the only ones glad to see Rondy go. Me, too! Years ago I had this sudden flicker of hope for AOL’s future – even if its past was in rags – when Jon Miller took over.

In light of AOL’s “Just cancel the account” fiasco this was what Miller had to say (sort of): “The hell with paid access – let’s become an ad-driven thingy and give away everything – content, software, and email – for free.” He knew AOL’s inability to give people good customer service, timely cancellations, and a decent software suite was entirely intractable, so he chose to move AOL on to greener pastures. I was happy for his arrival and about as excited for him as I could be, considering I’m jaded from years of disliking AOL.

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AOL’s Top 5 Blunders of 2007

AOL's top 5 blunders of 2007

For the average person surfing the Web, AOL didn’t stand out for a lot of well-publicized blunders this year, in stark contrast to their inability to stay out of the press last year for fiascos that would embarrass any company with a moral compass, much less a company that once was the Internet. All the same, AOL’s blunders this year were surprising for how clearly they showed AOL’s lack of integrity, dignity, and direction. Unlike last year I had no problem deciding how to order this list, so no coin-flipping this time…

AOL leaks layoff news, handles layoffs by email, and mocks laid off AOLers.

Say what you want about AOL’s inability to catch up to the Internet these days, they sure can blow the playing field wide open for how layoffs are handled. How about employing managers who are so burnt up over how badly AOL treats them that they willingly leak details of the who, what, when and why of October’s layoffs to Silicon Valley Insider, making a previously shamed Henry Blodget of former stock analysis fame once more well-known and well-liked among industry insiders of all stripes?

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AOL really is losing 4 execs!

AOL Swings the Axe

Edited/updated 12-22-2006.

12-13-2006: I like Vallywag. You know the blurb on their site? The one that goes:

You people in Silicon Valley are far too busy changing the world to care about sex, greed and hypocrisy.

Well, count me out. I’m never too busy to catch up on all the latest greed and hypocrisy coming out of AOL, and I don’t live in Silicon Valley, either, so I’m an easily attainable demographic. If you add in Jason Calacanis just for fun (read: because he’s an idiot) I can barely tear myself away.

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Shame On CNN

11-22-2006: CNN did a bad thing in the “eyes” of search engine spiders, Google Pidgeon Rank™ and other indices of web page spamiliciousness: they duped their own content about Yahoo! acquiring AOL, then changed the date for it. I’m a bit of a prig, so before I even knew what was happening, my keyboard was tapping out comments to blogs.marketwatch.com (page no longer exists). While I’m no fan of Google, why let a site get penalized for what they warn webmasters not to do in Webmaster Guidelines?

“…the “Quality Guidelines”…outline some of the illicit practices that may lead to a site being removed entirely from the Google index.”

One practice you should avoid:

“Don’t create multiple pages, sub-domains, or domains with substantially duplicate content.”

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